MetCredit Appoints Kathy Summerfelt as Chief People Officer

EDMONTON, Alberta — Nationwide assortment company MetCredit (metcredit.com) is happy to announce the appointment of Kathy  Summerfelt as the corporate’s preliminary Major Folks right this moment Officer (CPO). 

The place marks Ms. Summerfelt’s return to MetCredit instantly after a 22-year occupation with the Alberta governing administration in finance and  company taxation. In her new position, she’s going to goal on establishing the corporate’s experience, consumer acquisition and selection technique. 

“I’ve usually identified within the again once more of my thoughts I’d return to MetCredit,” Ms. Summerfelt states. “I understood my preliminary day again once more how I  skipped the joy of getting portion of an energized get the job performed pure atmosphere.” 

A group company is profoundly a individuals right this moment enterprise enterprise, Ms. Summerfelt clarifies of her title. Even with ranges of intricate expertise  for communication, efficiency and compliance, it’s individuals right this moment who make something happen, from partaking in phone calls to  leveraging MetCredit’s distinctive Possibility-Oriented Restoration™ approaches to help individuals right this moment and firms in bank card debt to system approaches for changing into private debt-cost-free. 

As CPO, Ms. Summerfelt says her place will get began with HR and Recruiting, specializing in the “Human” in Human Strategies. She is going to  then transition to working straight with purchasers and the corporate’s income crew customers from Vancouver to the Maritimes.  

“Beginning with HR and Revenue prospects the ‘individuals’ half,” she suggests. “I respect buying to know and functioning with the individuals right this moment who  drive MetCredit. Because the Chief Folks right this moment Officer, I need to faucet into the extraordinarily quite a few and engaged function ecosystem we now have  at MetCredit, and set up on these individuals strengths. No matter whether or not or not it’s crew customers or shoppers, it begins with the individuals.” 

Established in 1973, MetCredit is broadly acknowledged as a number one performer in accounts receivable administration for fairly just a few of  Canada’s largest telecommunications firms, economical institutions, retailers and B2B companies. The agency highlights its  vary and expertise on the recruiting section of its web page by way of video clip interviews with actual group customers who share tales  about their frequently-surprising experiences and private enlargement as expert bank card debt collectors.  

“The approach to life of MetCredit is genuinely distinctive within the sector,” Ms. Summerfelt says, outlining that she hopes to leverage her personal  experience and many years of insights to raise MetCredit’s values and professionalism to a good higher diploma.  

“My goal is to offer maturity in creating a crew that raises the bar for the whole subject. Once I say maturity, my eyesight is of a  know-how basis that’s miles beforehand talked about market standards. I consider that range and engagement are the very important to tomorrow’s administrative center. Once I go onward from HR, I’ll work carefully with our gross sales and advertising and marketing teams and their inside workings. And  whereas it’s wonderful to deliver on new shoppers, we is not going to eliminate sight of the worth of our current consumer base and the way we are able to present them  higher.” 

No matter her prolonged job exterior the home of MetCredit, Ms. Summerfelt is well-recognised to her crew members because the companion of  President and CEO Brian Summerfelt, who is principally credited for the corporate’s progress and way of life up to now. The pair preliminary met  by way of their jobs on the agency as newbie collectors, and went on to raise a kin collectively.  

Ms. Summerfelt states this partnership in lifetime has ensured she has not at all been a lot from MetCredit’s pulse and evolution. “Our  targets are the identical: we would like a vibrant agency by which individuals love doing the job and our consumers to be delighted with what we now have to present. We’re each equally pleased with MetCredit’s monitor file as an sector chief. Brian is focused on the numerous {photograph}, and I prefer to drill  right down to the core of any predicament. Two sides of the an identical coin.” 

As Chief Folks right this moment Officer, Ms. Summerfelt says she has situated a welcoming place precisely the place she will be able to place an beforehand great agency to realize its fullest potential. “I actually really feel like I’ve happen residence for good.” 

About MetCredit

With workplaces in Vancouver, Edmonton, Toronto and Montreal, MetCredit is only one of Canada’s leading-doing nationwide assortment  organizations. The company is accredited and bonded to collect buyer and business debt in all Canadian provinces and territories, and in america because of MetCredit Usa.